Job Offer : Residential Support Worker
Under the supervision of the Shelter Coordinator, the Residential Support Worker (RSW) plays a crucial role in assisting and supporting individuals who are homeless or in crisis. Their duty is to create a safe and welcoming environment for shelter residents while ensuring their long-term well-being through a housing-focused approach.
Qualifications:
- Previous experience in social services or related fields is preferred.
- Good understanding of harm reduction and trauma-informed care.
- Excellent communication skills, both written and verbal, with a focus on active listening.
- Compassionate demeanor and genuine desire to engage with others without judgment.
- Ability to handle crises calmly and professionally while maintaining confidentiality.
- Ability to work night shifts, including weekends.
- Bilingual – English and French is an asset.
Duties and Responsibilities:
Resident Support and Services
- Welcome and check in residents upon arrival.
- Assist with the onboarding process for new residents, including orientation to shelter policies and procedures.
- Help familiarize new residents with the shelter’s rules, routines, and available services.
- Prepare and provide meals, snacks, hygiene products, and clothing as needed.
- Support and build relationships with shelter residents, ensuring a safe and welcoming environment.
- Provide emotional support and encouragement to residents, helping them overcome housing-related challenges.
Facility and Safety Management
- Maintain cleanliness and organization within the shelter premises.
- Assist with daily reports and inspections.
Documentation and Reporting
- Help document incidents, resident progress, and other relevant information.
- Assist in maintaining daily shift logs, incident reports, and case notes as required.
Team Collaboration and Professional Development
- Communicate important updates to other staff members during shift changes.
- Participate in staff meetings and training sessions to enhance skills and knowledge related to shelter operations.
Compensation:
$22/hour
Work Location and Schedule:
The shelter is located in Bathurst, NB. This full-time position involves variable shifts (day, night, and weekends) to ensure 24/7 service coverage.
Application Instructions:
Interested applicants should submit their resume and cover letter as follows:
By regular mail or in person:
Jennifer Pitre
Director of Community Development
Chaleur Regional Service Commission
702 rue Principale Street, Suite 2
Petit-Rocher, NB, E8J 1V1
By email:
jennifer.pitre@csrchaleur.ca
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
In this document, masculine and feminine pronouns are used without discrimination and solely for the purpose of simplifying the text.
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